AI agent for renewal operations
ROM makes renewal risk visible before it becomes revenue loss.
It watches Customer 360, email signals, standup tasks, account ownership, data integrity, and local LLM quality from one governed operating brain.
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ROM
live memory
The business outcome
From manual renewal chase to always-on operating discipline.
Renewal operations command centre
Progression, risk, action.
Quarter ARR
Notifications
Salesforce stages
Milestone progression
Model routing
ROM health
Customer renewal journey
Where ROM enters, what it reads, and who it moves.
Click each checkpoint to see the live renewal progression, Customer 360 pull/push, and account-team engagement model.
Interactive ROM operations city
Click a station to see what ROM does.
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Synthetic demo tenant
Click a demo account to inspect Customer 360 and standup.
These records are canned demo fixtures. They never read operator SQLite.
Select a demo account to view Customer 360 and standup details.
Live proof points
Current ROM impact from Customer 360 memory.
Priority watchlist
Privacy-safe demoMemory coverage
Customer 360How ROM thinks
Knowledge graph, memory, and skills in one view.
Long-term memory
Short-term context
Available ROM skills
Investor and prospect takeaway
ROM is not a chatbot bolted onto a dashboard. It is an operating layer.
It combines local AI, deterministic renewal rules, governed email intake, role-aware routing, and Customer 360 memory so the business can see risk, assign action, and improve the system every day.